Category: Insights

North Carolina is building a faster, friendlier DMV, and the vision is clear: better service for every resident. The DMV Modernization initiative brings this promise to life, putting digital innovation and customer experience at the center of everything.

Moving Off Aging Systems

For years, essential DMV services ran on a costly legacy IBM z/OS mainframe. That era is ending. Systems like STARS, SADLS, LITES, and NCETS are being replaced by the modern AZ MAX platform, built on Microsoft and Azure cloud infrastructure.

The benefit? A unified, reliable system designed to grow with our state. It puts intuitive tools in the hands of the workforce that serves you every day.

Service That Works for Everyone

Modernization is about people first. The new platform is designed to handle more than 300,000 customer transactions every day, with 99.99% uptime around the clock. That means fewer delays and dependable access whenever you need it.

Even better, digital services are expanding. A new web portal, mobile app, and mobile wallet will make everyday tasks simple. A true “One Stop Shop” experience puts driver licensing, titling, and registration within easy reach. This is customer service delivered with respect, professionalism, and speed. The way it should be.

Progress We Build Together

This effort reflects the best of collaboration: state teams, technology partners, and skilled professionals working side by side. Together, we are shaping a DMV that North Carolinians can count on for years to come.

Ready to Be Part of the Change?

North Carolina’s DMV modernization is more than a technology upgrade. It’s a mission that needs the right people to make it real.

Greensboro Staffing Consultants is a trusted staff augmentation partner for NCDOT, delivering mission-ready IT talent for some of the agency’s most critical initiatives, including DMV modernization. If your skills align with the work described above, we want to hear from you. Partner with Greensboro Staffing Consultants and put your expertise to work where it matters most. Reach out today, and let’s build this brighter future together.

North Carolina is in the middle of one of the most significant child welfare modernization efforts in its history. NC DHHS is rebuilding the systems, tools, and infrastructure that protect children and support families across all 100 counties. Here is what that transformation looks like and why it matters.

PATH NC: A Unified System for All 100 Counties

For years, North Carolina’s child welfare system was fragmented. Nearly half of counties still relied on paper records to track child protective services cases and family assessments. Information did not travel across county lines, and caseworkers often lacked the data they needed to make timely, informed decisions.

PATH NC, the Partnership and Technology Hub for North Carolina, is the state’s direct response. Launched June 2, 2025, this $65 million statewide child welfare information system brings all 100 counties onto a single, unified platform for the first time.

The system is built around the realities of child welfare work:

• Mobile friendly design lets caseworkers document case activity in the field, during home visits, court hearings, or emergency assessments, without waiting to return to an office.
• Built in Structured Decision Making tools, certified by Evident Change, guide frontline staff through consistent, evidence based risk and safety assessments. Early case reviews show intake decisions are aligning more consistently with state policy.
• Real time dashboards and alerts give supervisors visibility into caseloads as they evolve, making it easier to identify patterns and intervene early.
• Future integration with NC Medicaid and the NC Department of Public Instruction will give caseworkers a fuller picture of each child’s health and education history within one system.

Rollout is phased across the state. Fifteen counties went live in June 2025. All remaining counties will transition for intake and assessment over the next eight months. Full case management implementation, covering foster care, adoption, financials, licensing, and eligibility, begins in early 2026 and is expected to be complete by summer 2026.

Supporting Children and Families Beyond Technology

PATH NC sits within a broader set of initiatives focused on whole child, whole family wellbeing. NC DHHS is expanding behavioral health services for children through Youth Mental Health First Aid training, pediatric consultation via the NC Psychiatric Access Line, and trauma informed care training for early childhood providers. The Child and Family Specialty Plan supports the health care needs of children in the child welfare system, while expanded kinship caregiver support keeps more children connected to family placements. NCCARE360 and nutrition security programs connect families to food and social support resources alongside clinical services.

Your Experience Is Needed

Modernizing a system of this scale requires professionals who understand how child welfare programs actually operate. Greensboro Staffing Consultants is actively supporting this work through our Government Solutions staff augmentation services, placing skilled professionals in roles supporting NC DHHS initiatives across child welfare, Medicaid, and related programs.

If you have experience with PATH NC, NCFAST, NC Medicaid, child welfare administration, or related public sector programs, your background is directly relevant to the work being done across North Carolina today.

Explore open opportunities with Greensboro Staffing Consultants and apply today to put your experience to work where it matters most.

Everyone deserves a safe place to call home. The Back@Home program, led by NCDHHS and state and local partners, is working to make that a reality across North Carolina’s 79 county Balance of State Continuum of Care.

What Back@Home Does

Built on a Housing First approach, Back@Home provides financial assistance and housing stabilization services (including case management, outreach, system navigation, and move in support) to households with severe service needs. The program aims to stabilize up to 1,400 households by winter 2026. Critically, it removes traditional barriers to housing: no one is screened out based on income, criminal history, substance use, or domestic violence history.

Powered by Salesforce

Coordinating services across 79 counties and multiple funding streams including HUD CoC Program funding, U.S. Treasury Emergency Rental Assistance (ERA2), and State Fiscal Recovery Funds requires connected technology that can keep pace with complex federal requirements. Salesforce serves as the operational backbone of Back@Home, centralizing participant data, tracking required documentation, and supporting compliance across each distinct funding source. It enables consistent reporting to federal agencies, helps ensure that providers meet match requirements, and creates a clear audit trail across all financial assistance and service activities. By giving NCDHHS and its partners a shared view of each household’s progress, Salesforce makes it possible to coordinate seamlessly among Housing Stabilization Service providers, The Housing Collaborative, and NCCEH while keeping the focus where it belongs: on the household.

Join Us

We’re looking for certified Salesforce Developers and Architects who want to build technology with purpose. Your skills can help power housing stability for thousands of North Carolinians.

Ready to make a difference? Join us in supporting the Back@Home initiative.